Rental Terms
Last updated: 5 November 2026. The signed rental agreement at release is the final contract.
Booking and verification
- No walk-ins. Send your documents online first; our team verifies them and tells you when to come.
- Only the verified renter may claim the vehicle at the garage or receive it on delivery. No representatives.
- The renter leaves one valid ID with EasyRide during the rental (UMID, National ID or PRC ID; or a passport or updated NBI clearance). A driver's license cannot be the ID left.
Deposit, reservation and payment
- Refundable security deposit: ₱2,000 for cars, van and big bike; ₱1,000 for scooters.
- A ₱500 reservation fee secures your slot and forms part of the deposit. Staff request it only after confirming the unit is available.
- The remaining deposit and the full rental fee are paid on release. Payment details are sent by EasyRide staff only.
- Credit card payments are accepted via a PayPal payment link with a 7% service fee.
- Rates are VAT exclusive. The final total is confirmed by our team.
Cancellation
- If you cancel, the reservation fee and any deposit paid are forfeited. Reservations are non-transferable.
Hours, pickup and return
- Release, pickup and return happen between 8:00 AM and 10:00 PM. Return time is the same as pickup time.
- Extensions must be requested at least 12 hours before the return time. Excess hours are charged per hour.
- Cars and the van can be delivered and retrieved within Metro Manila for ₱800 each way (not available in Valenzuela, Malabon, Caloocan and Novaliches). Scooters and the big bike are picked up at the Pasay garage.
Fuel and condition on return
- Return the vehicle with the same fuel level as released. Short fuel is charged a ₱300 service fee plus the cost of the missing fuel.
- A car wash or interior cleaning fee applies if the vehicle is returned dirty, as assessed by staff.
- Load RFID only with the amount you need; excess load is not refunded.
- A ₱100 fee applies if the rental contract is not returned.
Questions
Message us on Facebook Messenger or call/WhatsApp 0917 123 1195.